We have welcomed a new face to our team! 

Carla Barry has been appointed as a commercial account handler at Bayliss & Cooke.

She joins the firm after previously working for other companies in the area, including Southall Harries in Lichfield.

“I’m really pleased to be working with colleagues in the Henshalls Group – I was drawn to the company after I learned more about its excellent staff retention rates with many team members working for the Group for several decades.

“It’s a very friendly working environment and it’s fantastic to be back in an office dealing with clients face-to-face again after all the disruption of the Covid pandemic.

“My aim in my new role is to deliver excellent customer service and effective support to all the clients and companies I will be working with.”

Carla, who lives in Aldridge in the West Midlands, began her insurance career as an apprentice and qualified in 2020. She is now working towards her Chartered Insurance Institute diploma.

Henshalls managing director, Mark Freeman, said Carla had already made an impressive start to her time with the company, and had received a warm welcome from the team.

“We’re delighted that Carla has chosen to be part of the growing Henshalls family, and we’re looking forward to helping her to develop her skills still further to help her enjoy a positive and rewarding career with us.

“Our teams are now back in the office after a turbulent two years, and we’re grateful to all our loyal and long-standing clients who have worked with us during such unprecedented circumstances.

“We adapted our operating procedures and protocols to ensure we were able to continue delivering the high standards of customer service that we are renowned for, even with everyone working from home.

“But it’s great to see everyone back together and to be meeting up with clients again as we all adjust to the ‘new’ normal.”

Pic: Carla Barry is the new face at Bayliss & Cooke in Stafford